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At the start of 2002, officials of the Construction Equipment Division of Hyundai Heavy Industries Co., Ltd. (HHI) expected the company's excavator sales in China to reach 2,430 units for the year. Their forecast proved extremely conservative as actual sales soared to some 3,900 units, catapulting HHI excavators to the top of Chinese customers¡¯ ¡°wish-list.¡± The executives look certainly wrong about their forecast once again this year. Despite their inaccuracy, they happily admit their excavator sales in the neighboring country would top 7,400 at the end of the year against earlier projection of about 5,000.

China¡¯s appetite for excavators seems insatiable as the world¡¯s fastest-growing economy continues to fan the demand for infrastructure construction. The Chinese economy is growing at about 8% annually, creating a powerful magnet for foreign direct investment, estimated at $55 billion in 2003. Also, state-initiated projects to develop the country¡¯s backward western provinces and preparations for the 2008 Olympic Games promise to fuel a construction boom in China. With the economy in fine fettle, China¡¯s excavator market has grown 60~80% per year, replacing North America and Europe as the largest buyer of the construction equipment, and is expected to expand 30~50% each year until the Olympiad.

EARLY BIRD GETS THE WORM
China¡¯s ¡°land of opportunity¡± is open to everyone, but no one has capitalized on the booming market better than HHI, which is believed to have captured a quarter of China¡¯s entire excavator market in 2003, scaled at 29,600 units. First, HHI sought to expand production capacity faster than its rivals to secure price competitiveness. ¡°A sharp production expansion gave us the advantage of economies of scale. Offering the same-quality excavators at a lower price was the key to beating such big names as Hitachi, Komatsu, Kato and Sumitomo of Japan and Caterpillar of the United States,¡± says an HHI executive. Secondly, Hyundai made an extra effort to do business the Chinese way. ¡°It is important to gain confidence and trust among Chinese customers and Chinese workers. So, when we work with Chinese staff, we speak Chinese, not Korean,¡± notes the executive.

Before HHI¡¯s Construction Equipment Division made inroads into China, customers there relied mostly on domestically produced construction equipment because they were cheap. But as industrialization picked up, Chinese clients became more sophisticated, looking for quality equipment. ¡°We were probably quicker than others to sense this change,¡± explains the executive. ¡°We thought we could provide what Chinese customers want.¡± Hyundai began to diversify excavator models to meet consumer requirements as varied as China¡¯s vast territory. ¡°We developed an economic model (20-ton crawler excavator), a high-altitude machine (21-ton crawler excavator) and a tropical version of all excavator models in order to cater to the wide spectrum of Chinese clients, while our foreign rivals relied on their international models.¡± HHI also introduced a financing scheme in collaboration with Chinese banks and insurance firms to facilitate purchases of its products. Currently, about 95% of Chinese customers buy construction equipment through such financing arrangements. Other attractions include competitive after-sales service and a cost-effective parts supply network.

THREE JOINT VENTURES IN CHINA

Eight years ago, HHI¡¯s Construction Equipment Division entered the Chinese market first by forming Changzhou-Hyundai Construction & Machinery Co., a 60-40 joint venture with local firm Changlin Company, Ltd. In 1995, the first year of production, only 10 excavators were sold. But the number rose to 130 units in 1996 and continued to grow to 300 units in 1998 and 1,970 units in 2001.

Alongside the booming Chinese market, HHI set up its second joint venture construction equipment entity in June 2002 with a local company named Beijing Jingcheng Machinery Electric Holding Co., Ltd. This 60- 40 joint venture, Beijing Hyundai Jingcheng Construction Machinery Co., Ltd., produced 300 excavators and 900 forklifts in 2002, and by 2006 the company plans to produce 2,500 excavators and 5,000 forklift trucks. Unlike the Changzhou-Hyundai venture, about 90% of whose production portfolio consists of excavators in the 20- and the 29-ton classes, the Beijing- Hyundai venture will make lighter or heavier models. The completion of the second plant in Changzhou in February 2003 doubled the production capacity of the Hyundai's first joint venture to nearly 8,000 units a year, allowing a wider range of products. In its latest foray into the Chinese market, HHI will set up another 60-40 joint venture with Changlin this year, which will ultimately have a 20,000-unit-a-year production capacity.

CASH COW
The Chinese market generates about a half of the Construction Equipment Division¡¯s sales revenues, a trend expected to continue for the time being given the prospects of China¡¯s unabated economic growth. The division¡¯s sales totaled $565 million in 2002, but owing to booming economic growth, they grew 55% to $875 million in 2003 and are expected to break the $1-billion mark in 2004. If all goes as planned, HHI will soon join the ranks of the world¡¯s top 10 construction equipment makers, with sales surging to $3.5 billion by 2010 and $7 billion by 2015, higher than the $6.8 billion in sales revenues earned by all of HHI's business divisions in 2002.

To achieve its targets, HHI plans to add other construction equipment to its lineup currently offered to Chinese clients. ¡°So far, most of our sales in the Chinese market are excavators, but we will offer other products, such as wheel loaders, skid steer loaders and fork-lifts. Then, we will begin to sell backhoe loaders, graders, rollers and other equipment,¡± says the executive.

RECOGNITION OF EXCELLENCE

In recognition of HHI¡¯s contribution to China¡¯s construction industry, the Ministry of Science & Technology of Jiangsu Province chose the Changzhou-Hyundai venture as the winner of the ¡°Certificate of Know-how & Technology Intensive Enterprise¡± award in 2002. It was the first time an excavator manufacturer-Chinese or foreign-had ever won the honor. Along with the prize, the Changzhou venture¡¯s corporate income tax was reduced from 30% to 15%. This Chinese-Korean success story led Chinese provincial authorities to allow HHI to establish its third joint venture.

HHI¡¯s focus on the primary functions of excavators while eliminating some of the less essential ones proved to be a smart move in the Chinese market, where construction equipment tends to be assigned to a more limited range of works. The company will continue to cut costs through greater localization of parts and components. At the moment, HHI¡¯s construction equipment affiliates in China assemble excavators and other equipment largely from knock-down kits imported from Korea. In order to educate local employees, HHI invited local exemplary workers from the Changzhou-Hyundai venture to its headquarters in Ulsan. A group of chief officials from supplier companies of the Changzhou office also had a tour of HHI¡¯s facilities.

HHI started out in the construction equipment business in February 1985, setting up a dedicated department for the purpose. The unit was expanded and upgraded to the Construction Equipment Division, which over the years has steadily built up a strong technological foundation in cooperation with major foreign manufacturers. Hyundai Heavy signed a five-year contract with Nissan Kizai, under which the Japanese firm helped Hyundai export small-sized excavators on an OEM basis. It has diversified its product line and become a leading player in Korea¡¯s construction equipment market, with the helps of Komatsu-Dresser, Trak International, and Yale Material Handling Corp. Initially, HHI was barred from selling its construction equipment domestically under a government scheme aimed at preventing excessive competition among local producers. But by 1988, Hyundai Heavy was allowed to offer its products to Korean customers.

Hyundai Heavy opened a sales outlet in Chicago in 1990 to make inroads into North America and launched its foray into Europe in 1993 with the opening of a sales office in Belgium.

The writer is a journalist based in Seoul.

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